FM Coordinator

• Central Point of Contact: Serve as the main contact for all FM-related requests, ensuring efficient communication between clients, contractors, and internal teams.
• Maintenance Coordination: Schedule and coordinate planned maintenance and reactive repairs for buildings, security, and technical services.
• System Maintenance: Maintain FM systems and records, ensuring compliance with SLAs, KPIs, and health & safety regulations.
• Performance Monitoring: Monitor contractor performance to ensure work is completed to a high standard.
• Procurement Assistance: Assist with the procurement of FM services, including supplier management and cost control.
• Compliance Support: Provide support in managing compliance, risk assessments, and statutory requirements.
• Reporting: Generate reports on FM performance and operational improvements.

First Response Group (FRG) is a premier provider of integrated security, facilities management, and technical solutions across the UK. We are dedicated to delivering excellence, innovation, and exceptional customer service. First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.

We are looking for a highly organised FM Coordinator to support the delivery of our Facilities Management (FM) services. This role involves coordinating planned and reactive maintenance, liaising with clients and contractors, and ensuring the smooth day-to-day operations of FM services. This is an excellent opportunity to join a dynamic and growing team in a fast-paced environment.

• Training and development
• Paid holiday allowance of 5.6 weeks per year pro-rata
• ReferralScheme - 100 successful referral
• Uniform
• Healthcare package which includes access to EAP
• StatutoryPension Scheme

• Relevant Experience: Experience in Facilities Management, Operations Coordination, or a similar role.
• Organizational Skills: Strong administrative and organizational skills with the ability to multitask.
• Technical Knowledge: Knowledge of FM software and compliance requirements (e.g., E-logbooks, Big Change, CAFM systems).
• Communication Skills: Excellent communication and stakeholder management skills.
• Technical Proficiency: Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Problem-Solving: A proactive and problem-solving approach to tasks.