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IT Service Desk Engineer

Grace May
Posted 12 hours ago, valid for 3 days
Location

Aberdeen, Aberdeenshire AB21 9QR

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are looking for an IT Service Desk Engineer to join our global client in Aberdeen.
  • The role involves delivering Level 1 and some Level 2 support to users, ensuring smooth IT operations.
  • Candidates should have at least 1 year of experience in Service Desk first line support and be familiar with ticket management systems.
  • A good understanding of Office 365 and strong communication skills are essential, along with a customer-focused attitude.
  • The salary for this position is competitive, and having a driving license is required.

We are seeking an IT Service Desk Engineer for our global client who are based in Aberdeen. Join this dynamic team and become a crucial part of this IT service. You will be delivering exceptional Level 1 and some level 2 support to users, ensuring seamless operations across the board. If you have a good understanding of Office 365, you will be able to get involved in many areas.

Essential skills

  • Service Desk first line support experience within a team
  • Ticket management system experience
  • Deploying hardware with image builds as and when required
  • Competent in using MS Office Software
  • Customer focused
  • Strong communication skills
  • Strong Problem Solving Skills
  • Have a "can do" attitude at all times.

This is a great role working within a team who are willing to help you grow and learn. Apply to us today for more information.

Driving Licence essential.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.