Back to search
We are presently recruiting an IT Support Analyst for an exciting and innovative organisation. Join this dynamic team and become a crucial part of the IT Helpdesk service, coordinating the Infrastructure & Operations IT Helpdesk to keep the business running smoothly!
In this exciting role, you will oversee the IT Helpdesk by delivering exceptional Level 1 and some level 2 support to users, ensuring seamless operations across the board. You will ensure everything runs smoothly by working within the established procedures and keeping standards high. Your process development skills will be key as you update and create documentation to keep everything running efficiently Plus, you'll manage IT user setup and configuration, ensuring a seamless onboarding experience for all new users.
Essential skills
- Competent in using MS Office Software
- Customer focused
- Strong communication skills
- Strong Problem Solving Skills
- Documentation skills with the ability to write clear and concise descriptions and solutions.
- Great organisation skills.
- Have a "can do" attitude at all times.
If you want to be part of a supportive and innovative team where your skills will be valued, and your contributions will make a real impact, apply now.
