We are delighted to be working with a well established and reputable business based in Abingdon who are looking to recruit a Customer Support Advisor to work as a key member within the Customer Support Helpdesk Team assisting their market leading clients.
As the Customer Support Advisor, you will be working 35 hours a week, within a temporary contract until February, with the view to start as soon as possible.
Your roles and responsibilities include:
. Problem solving technical issues and escalating where needed
. Answering inbound calls from clients and logging all information correctly
. Updating clients on their problem solving progress and processes
The ideal candidate will have:
. Confidence in customer service, involving lots of phone work
. An empathetic, understanding nature
. An interest in technology
Apply today to find out more about this role!
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Back to searchCustomer Support
The Recruitment Group
Posted 10 hours ago, valid for a month
Abingdon, Oxfordshire OX14, England
£14 per hour
Part Time
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Sonic Summary
- A reputable business in Abingdon is seeking a Customer Support Advisor to join their Helpdesk Team.
- The position is a temporary contract for 35 hours a week, expected to last until February, and candidates should be ready to start as soon as possible.
- Key responsibilities include solving technical issues, answering inbound client calls, and keeping clients updated on their issues.
- The ideal candidate should possess strong customer service skills, be empathetic, and have an interest in technology.
- Salary details are not provided, but relevant experience in customer support is required for this role.
