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Berry Recruitment are looking for confident and vibrant candidates to join their client based in Abingdon, Oxfordshire as Customer Service Coordinator. This role will be an immediate start and offered on a Temporary to Permanent basis.
Role: Customer Service Coordinator
Location: Abingdon, Oxfordshire
Salary: £24,212.38 per Annum
Working Monday to Fridays 8am-5pm (40 hours) paying £11.60 per hour.
Key Responsibilities:
- The main duties for this Customer Service Coordinator role would be making contact with service users and agreeing a convenient maintenance/ service/test time.
- You will be responsible for scheduling and manifesting maintenance bookings with inset periods and entering on to internal system and book into technicians Outlook diaries.
- Dealing with all queries and enquiries from service users.
- Carrying out administrative tasks within the team
- Any other duties that may be reasonably required
Candidate Specification:
- Excellent communication and interpersonal skills
- Experience of, and commitment to, delivering focused customer services
- The ability to take ownership of tasks and work accurately and flexibly within a busy team
- An enthusiastic and positive approach
- Good IT skills
- Ability to work accurately and flexibly as part of a busy team
Desirable:
- A qualification or professional accreditation in customer service
If you believe, you have the passion and enthusiasm to succeed in this role, please contact Kathy Rusher at the Oxford Branch. We look forward to hearing from you.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
