Security Control Room Operator

Job description

CCTV Control Room Operator / Supervisor
We have a fantastic opportunity available for Security Control Room Operators and Security Control Room Supervisors to join a growing organisation.

Based in Accrington, Lancashire.

As a Control Room operator you will be responsible for operating and monitoring state of the art security systems and equipment within a secure and controlled environment. Working as part of a specialist team, you will be required to work to a rota which includes evenings and weekends, the successful candidate will be responsible for:

• Operating and following procedures for all Security Systems including CCTV, Intruder alarms, Panic Alarms and Fire alarms etc ensuring all work is compliant with company policy and legislation
• Liaising direct with emergency services and other agencies where necessary
• Communicating clear, concise information over telephones
• Providing courteous customer service
• Recording events and actions accurately
• Writing accurate reports where required
• Maintaining the security of the control centre and surrounding business premises

To be considered for the Security Control Room Operator / Supervisor position you must possess the following skills and experience:

• Great team player
• Work shift system (consisting nights and weekend days and nights)
• Hold the relevant SIA licence to be able to operate equipment in a British Standard control room (desired but not necessary)
• Possess excellent concentration levels
• Be discrete when dealing with confidential information
• Computer literate
• Good communication skills
• Good customer service skills
• Confident and professional telephone manner
• Must have a checkable history
• Worked previously within the Security Industry or a similar role. (desired but not necessary)

1. PLEASE NOTE THIS POSITION INCLUDES WORKING NIGHTS AND WEEKENDS.

The successful candidate will be subject to the satisfactory security checks according to the BS and security standard.

Additional information:

Benefits include:

• • Excellent working environment
  • Family run business
  • Company pension
  • Overtime Available and bonus paid for Overtime Shifts
  • Bonus paid for successful Police Arrests

Job Type: Full-time

Operator Basic Annual Salary: 27.950 (12.50 Per Hour)

Supervisor Basic Annual Salary: 31,304 (14.00 Per Hour)