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Kenneth Brian Associates are excited to be supporting a successful, dynamic and well-established housing company based in Addlestone, who are seeking a Service Coordinator to join their business on a full-time permanent basis.
Responsibilities will include:
- Deal with day-to-day telephone and email enquiries from tenants and Clients, in a timely and professional manner
- To liaise with tenants as required ensuring a quality service is delivered and a high level of customer satisfaction achieved
- Promote an efficient and professional image to all customers, always maintaining a high standard of customer service
- Daily allocation of workload to engineers
- Review and monitor progress of works and book in further works
- Providing quotes, updating, and closing jobs and making sure jobs are financially complete
- Invoicing jobs
- Liaising with internal departments to resolve queries
The ideal candidate for this role will have:
- Previous experience in a coordination/administrative role
- Excellent telephone manner
- Strong communication skills, written and verbal
- Proficiency in MS Office, with the ability to learn new systems
The company offers a generous basic salary and on-site parking. Please note due to the location you will need to be a driver.
If you are looking for a new opportunity, and would like to find out more, please apply today.
