Agile Coordinator

AGILE COORDINATOR 

Location: Addlestone (Hybrid working)

Duration: 6 months (Possibility to extend)

Pay rate: Flexible 

Purpose of Assignment: 

• To ensure the efficient and effective management of agile coaching resources across the enterprise.

Key Deliverables:

• Managing Coaching Requests: This involves receiving and processing new coaching requests, often submitted via email or forms. The admin support person would need to review the requests, prioritize them, and ensure they are entered into a coaching pipeline tracker. They would also coordinate with requestors to gather additional information if needed.

• Coordinating with Coaches: The admin support person would be responsible for assigning coaches to specific teams based on criteria such as location, capacity, and expertise. They would facilitate communication between the coaches and the teams, ensuring that all parties are aligned on the coaching objectives and timelines.

• Contract Management: This includes drafting, reviewing, and finalizing contracts with external coaches and vendors. The admin support person would need to ensure that all contractual obligations are met and that the contracts are signed and stored appropriately. They would also handle any amendments or updates to the contracts as needed.

• Onboarding External Contractors: The admin support person would assist in the onboarding process for external coaches, which may involve setting up virtual desktops, providing access to necessary tools and resources, and ensuring that the coaches are familiar with the company's processes and expectations.

• Centralized Management: They would help maintain a centralized management system for agile coaches to ensure consistency and quality across the organization. This includes monitoring the performance of coaches, gathering feedback, and implementing improvements based on that feedback.

• Process Automation: The admin support person would work on automating parts of the coaching request process to improve efficiency. This could involve using tools like Microsoft Forms to collect and process requests automatically.

• Vendor Management and Interview Coordination: The admin support person would manage vendors and set up interviews with leadership to ensure that the best coaching resources are selected.

• Triage and Organize Meetings with Permanent Coaches: They would triage and organize meetings with Permanent Coaches to ensure that coaching sessions are scheduled efficiently and effectively.

• Assign Coaches for Maximum Usage: The admin support person would assign coaches to teams, ensuring maximum utilization of coaching resources.

• Maintain and Improve Coaching Prioritization: They would maintain and improve the prioritization of teams that can be coached at any one time, ensuring that the most critical teams receive the necessary support.

Interactions: 

Internal:

• Enterprise-Wide Agile Coaches

• Transformation Office Leadership

• Employees requesting coaches

External:

• Vendors 

Experience:

• Experience working in a global organisation

• Expertise in administrative support, particularly in handling and prioritising requests

• Skills in managing vendors, reviewing and finalizing contracts

• Proficiency in automating processes to improve efficiency

• Competence in resource allocation and utilization 

• Proficiency with Microsoft 365 tools