Customer Service Administrator

Pertemps Redditch Commercial

Posted 11 hours ago, valid for 3 days

Alcester, Warwickshire B49 5NL, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

The job title is Customer Service Administrator, located in Alcester, and requires a valid driver's license due to its location.
The position offers a salary of £23,500 per annum and requires a minimum of 2 years of experience in administration.
Key responsibilities include managing client accounts, answering customer queries, processing sales orders, and maintaining an organized filing system.
Candidates should be proficient in Microsoft Office, particularly Excel and Word, with excellent communication skills being essential.
Experience with WordPress and Adobe Photoshop is desirable but not mandatory.

Job Title: Customer Service Administrator Working Hours: Monday to Friday 8:30am to 4:30pm Location: Alcester (must drive due to location) Salary: £23,500 per annumAre you passionate about delivering exceptional customer service and have experience within administration? We’re looking for a dedicated Customer Service Administrator to join our client’s dynamic team in Alcester! The ideal candidate will be proficient with computer systems and Microsoft Office, be highly motivated and have exceptional communication skills.Key duties and responsibilities:

Manage client accounts and build lasting relationships.
Answer customer queries via email and over the telephone, whilst delivering excellent customer service.
Create and chase quotes, ensuring the computer system is kept updated.
Process sales orders and client payments.
Maintain an organised filing system with relevant documentation.
Ensure the smooth running of logistical documentation for deliveries and collections.
Contribute to the creation of blogs on the company website.

Skills and Experience Required:

Minimum of 2 years’ of experience within administration.
High level of accuracy and attention to detail.
Proficient with Microsoft Office (particularly Excel and Word).
Experience of WordPress and Adobe Photoshop is desirable but not essential.
Excellent communication skills both written and verbal.

If you feel you have the experience and passion for this role please click ‘APPLY’ with your up to date CV or email your CV to .

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