Customer Service Administrator

Pertemps Redditch Commercial

Posted 18 hours ago, valid for 2 days

Alcester, Warwickshire B49 5NL, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

The job title is Customer Service Administrator, located in Alcester, with working hours from Monday to Friday, 8:30am to 4:30pm.
The salary for this position ranges from £23,000 to £25,000 per annum.
Candidates should have experience in customer service or administration, along with proficiency in Microsoft Office.
Key responsibilities include managing client accounts, answering queries, processing sales orders, and maintaining documentation.
Applicants must possess excellent communication skills and a high level of accuracy and attention to detail.

Job Title: Customer Service Administrator Working Hours: Monday to Friday 8:30am to 4:30pm Location: Alcester (must drive due to location) Salary: £23,000 - £25,000 per annumAre you passionate about delivering exceptional customer service and have experience within administration? We’re looking for a dedicated Customer Service Administrator to join our client’s dynamic team in Alcester! The ideal candidate will be proficient with computer systems and Microsoft Office, be highly motivated and have exceptional communication skills.Key duties and responsibilities:

Manage client accounts and build lasting relationships.
Answer customer queries via email and over the telephone, whilst delivering excellent customer service.
Create and chase quotes, ensuring the computer system is kept updated.
Process sales orders and client payments.
Maintain an organised filing system with relevant documentation.
Ensure the smooth running of logistical documentation for deliveries and collections.
Contribute to the creation of blogs on the company website.

Skills and Experience Required:

Experience within customer service or administration.
High level of accuracy and attention to detail.
Proficient with Microsoft Office (particularly Excel and Word).
Excellent communication skills both written and verbal.

If you feel you have the experience and passion for this role please click ‘APPLY’ with your up to date CV or email your CV to .

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