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This is a volunteer, unpaid part-time, permanent role responsible for managing and leading Arden Foodbank. You will ensure the foodbank operates efficiently and meets the standards set by the Trussell Trust. In partnership with the Foodbank Committee, you will help develop the foodbank, including its resources, finances, reputation, partnerships, and volunteers.
Key Responsibilities
- Reporting to Trustees
- Report to the trustees every six months or at special meetings.
- Inform trustees about any major incidents or risks to the reputation of the foodbank.
- Trussell Compliance
- Follow the Trussell Trust's rules and operating procedures.
- Make sure necessary policies are in place and followed.
- Attend monthly Trussell Cluster Group meetings.
- Leading and Motivating Volunteers
- Oversee volunteer recruitment and reference checks.
- Ensure all volunteers are trained for their roles.
- Foster a "One Team" culture.
- Coordinating Activities
- Lead monthly meetings of the Foodbank Committee.
- Set meeting agendas and ensure all voices are heard during discussions.
- Make final decisions and follow up on actions from meetings.
- Communications
- Manage the foodbank phone and email.
- Respond to enquiries and organize responses.
- Foodbank Centres & Volunteers
- Regularly visit foodbank centres to speak with clients, volunteers, and partners.
- Stay in regular contact with team leaders and the volunteer coordinator to monitor operations and address any issues.
- Warehouse
- Visit the warehouse regularly and liaise with the warehouse manager.
- Support warehouse staff in ensuring health and safety compliance.
- Food Supplies
- Monitor stock levels and manage food appeals as needed.
- Data Management
- Monitor key data and ensure monthly reports on stock levels and vouchers are accurate.
- Extract data for reports when needed.
- Agencies
- Communicate with referral agencies and build strong relationships with key contacts.
- Public Relations
- Ensure regular newsletters and press releases to keep stakeholders engaged.
- Manage communication through social media to raise awareness and encourage donations.
- Finance
- Set and ensure compliance with a finance policy.
- Work with the volunteer Treasurer on financial matters.
- Quality Assurance
- Monitor stakeholder feedback and handle complaints.
- Ensure safeguarding issues are addressed.
- Coordinate the annual Quality Assurance visit from the Trussell Trust.
