IT Support Engineer

Owen Daniels

Posted 18 hours ago, valid for 14 days

Alcester, Warwickshire B504JS, England

£42,000 per week

Full Time

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Sonic Summary

The position is for an IT Engineer (Internal Support) based in Alcester, requiring travel to Derby once a week.
The role offers a salary of up to £42,000 plus a bonus and involves working Monday to Thursday from 7:30 am to 4:30 pm, and Friday from either 7:30 am to 12:30 pm or 8:00 am to 1:00 pm.
Candidates should have experience in providing 1st and 2nd line technical support, particularly within a Microsoft 365 environment.
Essential skills include strong knowledge of Microsoft Office Systems, basic networking, and experience with ERP systems.
The role includes benefits such as 28 days of holiday, a company pension, and life assurance.

IT Engineer (Internal support)Alcester (travel to Derby once a week)PermanentUp to £42,000 + bonusMonday – Thursday, 7.30am – 4:30pm, Friday, 7.30am – 12.30pm / 8.00am – 13.00pmAre you an IT Engineer with a background in enhancing an organisation's information technology through the installation, configuration, and performance monitoring of all hardware and systems infrastructure? Our Manufacturing and Engineering client is looking for a hands-on and technically astute IT Engineer to provide 1st and 2nd line technical support on a full range of IT and Communications systems. Strong Microsoft stack experience needed.IT EngineerJob Description

Log and resolve tickets, fault-find and resolve IT issues
Desktop, server, and hardware/software support
Installing PC’s/Laptops
Supporting users on Office 365, Active Directory etc
Main technologies used are Windows OS (desktop 7,8,10 and server 2008. 2012+)
Experience of working on various projects (cyber security, telephone and laptop rollouts, server upgrades, server room configurations etc)

IT EngineerEssential Experience/Skills/Qualifications

Experience with Microsoft Office Systems: Exchange Online, SharePoint, Teams, Security, Azure, Defender
Experience with working with ERP Systems
Basic networking experience (switching, routing, firewalls)
Strong experience of providing 1st and 2nd line end user support (Microsoft 365 environment)

IT EngineerBenefits

Bonus
28 days holiday
Company pension
Life assurance

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