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Customer Relationship Manager - North Division

Barchester Healthcare
Posted 7 days ago, valid for a month
Location

Alcester, Warwickshire B49 6LN, England

Salary

£40,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Barchester is seeking a Customer Relationship Manager to support their North division, focusing on increasing occupancy in care homes across Northern England and Scotland.
  • The ideal candidate should have a sales and marketing background, preferably in a care home setting, and possess excellent communication skills.
  • The role requires regular travel and overnight stays, and involves engaging with potential residents and their families, as well as generating leads.
  • The starting salary for this position is up to £42,500, along with a generous car allowance of £6,500 per annum and a competitive commission structure.
  • Candidates should have a proven track record in sales, a full UK driving license, and the ability to build relationships within the local community.

Barchester are recruiting a Customer Relationship Manager to join the team supporting our North division. We are looking for a friendly sales professional with a healthcare background who will support a group of homes across the North of England and Scotland to increase occupancy. This role will include regular travel and overnight stays as and when required.

This is your opportunity to work alongside an exceptional management team to ensure the success of our first-class care homes. Barchester are an industry-leading care provider, with one of the best quality ratings of any large care home provider in the UK.

BENEFITS AND REWARDS:
Starting salary up to £42,500
Generous car allowance of £6,500 per annum
Competitive commission structure
Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
Access to a wide range of retail and leisure discounts at big brands and supermarkets
Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
Confidential and free access to counselling and legal services

NEED TO HAVE:
Track record in sales and marketing, preferably in a care home setting.
Excellent communication skills.
Ability to present to individuals and groups.
Experience building relationships within a local community.
Full UK driving licence.

NEED TO DO:
Represent Barchester in a friendly and professional manner.
Responsible for all sales activity for the homes.
Talking to potential new residents over the phone, and providing informative and welcoming tours of the homes.
Engage with residents and relatives to understand their experience and requirements.
Respond to sales enquiries.
Actively generate leads and identify local marketing opportunities.
Maintain a contacts database.

As the only healthcare provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.


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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.