Administrator
My client is looking for a portfolio Administrator to report into the portfolio manager and be part of a team responsible for the timely resolution of queries from asset managers and owners.
My cleint is a market leader in the renewable energy sector in the UK and across Northern Europe.
Role responsibilities:
- Responding to customers or clients' inquiries and concerns.
- Working closely with our field-based Engineers, taking responsibility for prioritising and planning field jobs according to severity.
- Processing engineers job sheets.
- Liaising and booking of sub contactors.
- Arrange and book ferries and hotels, as required.
- Producing customer information packs in accordance with the contract service level agreement.
- Producing monthly reports where you will extract, manipulate, and input data.
- Continuous management of document control. (Purchase order, goods received, invoicing etc)
- Supporting with site performance monitoring, completing basic fault analysis.
- Control of key component stock, including but not limited to procurement, deliveries, and stock management.
- Flexible and adaptable to be able to cope with the ever-changing demands of our customer portfolio
Skills and competencies:
- Experience in working with CRM systems and MS office suite, Word & Excel essential.
- Excellent communication and organisational skills.
- Good customer service skills and confident telephone manner.
- Process documents efficiently, ensuring all correspondence is accurate and in a timely fashion.
- Able to work under pressure, meeting tight deadlines in a demanding environment.
- Can multitask and meet changing deadlines.
- Commercially astute, able to identify key value driver
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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