Sales Office Administrator

Pertemps Crawley Perms 304

Posted 10 hours ago, valid for 16 days

Aldershot, Hampshire GU124UH, England

Full Time

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Sonic Summary

Our client, a growing security system supplier, is seeking a Sales Office Administrator in Aldershot.
The ideal candidate should have previous sales administration experience and strong customer service skills.
This role offers a starting salary of up to £28,000 per annum, depending on experience.
Key responsibilities include handling orders, providing quotes, and managing customer returns.
The position also includes 24 days of holiday, pension, medical cover, and additional benefits.

Our client, a dynamic and growing security system supplier, is looking for a dedicated Sales Office Administrator to join their dynamic team in Aldershot.This is a fantastic opportunity for someone with sales administration experience and a passion for customer service to play a key role in supporting both distributors and end users.The Role:

Provide good customer service to both external & internal customers.
Handle incoming orders via phone, email, and web, ensuring all customer requirements are met.
Provide quotes and pricing information, follow up to close sales.
Liaise with third-party couriers to manage delivery schedules and act as the middleman between parties.
Raise credit notes and manage customer returns.
Advise customers on the best suited products, highlighting key features and product support.
Assist with website queries related to stock availability and the online ordering process.
Invoice jobs and ensure system updates for job closures.
Handle any customer complaints in a professional and effective manner, ensuring resolution.

The Candidate:

Previous sales administration experience is essential.
Excellent organisational skills and attention to detail.
Strong all-rounded customer service skills, with the ability to liaise with distributors and end users alike.
A proactive and solution-focused approach to problem-solving.

The Package:

Starting salary up to £28,000pa (DOE)
24 days holiday + Bank Holidays
Pension and Medical Cover
Additional great benefits

If you're looking for a rewarding role with excellent benefits in a rapidly growing industry, apply today!

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