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Our client are a small, well established freight forwarder based on the Hampshire/Surrey borders. A new exciting position is available for an import operations candidate with knowledge of shipping import ocean freight and Customs experience. Friendly Company with good future prospects available.
SPECIFIC DUTIES, RESPONSIBILITIES & SKILLS:
General Duties
- Dealing with agents, pricing teams and internal colleagues to obtain job charges.
- Liaise regularly with overseas offices, partners, agents and clients.
- Update systems with shipment and costing information as required.
- Keeping a record of charges and current rates in place for certain customers.
- Ensure customers are invoiced in a proactive timely manner and within a certain timeframe.
- Handling sea imports from start-finish
- Dealing with customer queries and complaints
- Raise invoice to finalise job files, sending invoices via Email, Post or any method customers require.
- Liaising with other company branches to obtain best outcome for the business on rates and customer service
- Completing customs Import entries on in-house systems linking with HMRC
- Review and prepare all relevant documentation for all aspects of the transportation of goods
- Adhere to all Health & Safety relating to your role, site, and colleagues.
- Undertake other responsible tasks that may be required from time to time as directed by your line manager.
Essential Skills
- Excellent command of the English language, both written and spoken
- Computer literacy (Microsoft Office)
- Accurate, Honest & Punctual
- Excellent communication skills
- Able to work as part of a team as well as on their own
- Ability to handle multiple tasks
- Familiar in handling freight operations in a freight forwarding environment
- Excellent Administrative skills
- Understanding of import operations and HMRC processes
Employment Terms
- Mon - Friday (1 day WFH post probation)
- 9am-5.30pm
- 21 days holiday plus BH (rising with service)
- Paid overtime when required
- £28-32k DOE/Neg
