A highly successful automotive business is seeking a Vehicle Damage Assessor to join the team in the Aldershot area.Your RoleWhile in this role your duties may include but are not limited to:

Communicating with customers in person and via the phone
Speaking with insurance companies
Providing estimates for damage to customer vehicles, utilising the preferred companies listed on the computer system, and staying within the insurance guidelines
Providing estimates both on and off site
Conducting valuations for vehicles, relating to repair costs
Ensuring the correct parts are ordered with the parts department
Attaining correct repair methods
Updating customers on the status of their repairs and updating online insurance systems
Ensuring maximum customer care is provided throughout service
Imaging vehicles throughout the stages
Providing updates for insurance companies as required
Creating job cards, ensuring the repair methods are attached
Getting the required authority to conduct repairs
Keeping the communication log on the management system up to date

You MUST HavePlease apply ONLY if you meet the following criteria:

Must have experience within a similar role, ideally gained from within a busy accident repair centre
ATA qualification or the NVQ Level 3
Excellent communication skills and customer service
Strong problem-solving skills
Knowledge of applicable systems such as Audatex/Audainvoice would be advantageous
Full clean driving license

Your OpportunityThis business has decades of history behind them, strong family-centric values and a range of comprehensive services that they provide to their growing customer base. The role will see the job holder providing estimates and assessments on damaged vehicles, sending information to insurance companies for authority and sign off and maintaining strong relationships with customersThe company is offering a starting salary of up to £45,000 as well as a good package, including a competitive pension scheme and holiday allowance, alongside other incentives and perks. There will also be the opportunity for a bonus earning in this role of potentially up to £15,000. There will also be excellent progressive career opportunities and market leading training, allowing individuals to really explore their potential.If this career defining role is of interest to you, please do not hesitate to reach out to:Christina Smith - Talent Acquisition SpecialistM: E:

Vehicle Damage Assessor

Diagnostic Vehicle Technician / MOT Tester

Mechanical Inspector (CMM)

Technical Manager