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Operations Supervisor (Freight) Aberdeen, Permanent
Our client is a Global Logistics Company with their North-Sea hub based in Aberdeen. They are recruiting and additional person to the team, to help provide an outstanding logistics service to multi-client portfolio.
This position is responsible for covering all operational aspects of the international and domestic freight requirements of the Aberdeen branch relating to road transport. This will include all road freight for domestic and land transportation for both import, export and domestic shipments
The Transport Supervisor is responsible and accountable for (but not limited to) the following:
- Overseeing the day-to-day operational supervision of the depot and road freight undertakings, whilst liaising with the teams in our other hubs, ensuring good and efficient planning.
- Liaising with our finance department to ensure effective facilitation with accounts.
- Managing the performance of the road freight and assisting with the supervision of new employees by coaching and mentoring as business grows.
- Providing support and problem-solving options for problematic shipments and managing client expectations when issues arise.
- Ensuring information is communicated effectively to both external and internal customers/ departments
- Negotiating with domestic transport, and Logistic services companies and manage the procurement of those services with ongoing review of performance and market cost analysis.
- Providing input and direct support to top tier and key account clients.
- Implement and ensure policies and procedures are followed as communicated from senior management
- Preparing of client specific reports when required.
- Preparing and presenting shipment reports to key stakeholders.
- Liaising with clients and transport companies to coordinate collection and deliveries.
- Ensuring warehouse specific requirements are maintained under CAA Aviation requirements, along with other regulatory commitments
- Liaise with our sales teams to drive the road product forward as well as taking a keen part promoting the service(s).
Experience
3 5-years experience in managing road freight operations supporting a wide range of customers operating in the Oil & Gas sector, construction, FMCG sectors etc.
Management/supervisory experience (minimum 3 years) with the ability to motivate and drive team members
Good knowledge of road freight planning and use of planning tools (Timpex is used for road freight)
General knowledge of freight forwarding, break bulk, heavy lift, over dimensional and special project cargoes
Strong problem solving and leadership skills
Confident in conflict resolution
Advanced negotiation and relationship skills
High level of interpersonal skills
Positive and professional attitude
Proficient in the Microsoft Office suite
High attention to detail and strong planning and organising skills
Ability to prioritise tasks effectively in a busy work environment
Excellent communication skills both verbal and written
Ability to work autonomously and within a team environment
In depth knowledge of Road and Multi Modal Freight Procedures
Sound knowledge of Incoterms
Current unrestricted drivers licence
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