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**Job Title:** Spa Manager
**Location:** Aberdeen
**Salary:** From £31,200 per annum
**About the Role:**
Our client, a luxurious 5-star hotel and spa located in the heart of Aberdeen, is seeking a talented and experienced Spa Manager to lead their prestigious spa facility. This is an exceptional opportunity for a qualified professional to join a world-class establishment, known for its unparalleled service and serene atmosphere.
**Key Responsibilities:**
- Oversee the day-to-day operations of the spa, ensuring a tranquil and rejuvenating experience for all guests.
- Lead, train, and inspire a team of spa therapists and support staff to deliver exceptional service that aligns with the hotels 5-star standards.
- Manage spa bookings, treatments, and retail sales, optimizing the spas revenue potential.
- Monitor and maintain the highest standards of cleanliness, hygiene, and safety within the spa.
- Handle guest inquiries, feedback, and complaints with professionalism and care, ensuring every visitor leaves with a positive experience.
- Develop and implement promotional strategies to attract new clients and enhance the spas reputation.
- Collaborate closely with other departments within the hotel to ensure seamless service delivery.
**Key Requirements:**
- NVQ/SVQ Level 3 qualification in Beauty and Spa Therapy or above is essential.
- Proven experience as a Spa Manager, preferably within a 5-star hotel environment.
- Strong leadership and interpersonal skills with a passion for delivering outstanding guest experiences.
- Excellent organizational and time-management abilities.
- Proficiency in spa management software and Microsoft Office Suite.
- A keen eye for detail and a commitment to maintaining the highest standards in all aspects of the spa.
**Benefits:**
- Competitive salary starting from £31,200 per annum.
- Opportunity to work in a prestigious 5-star hotel and spa environment.
- Career development and training opportunities within a renowned hospitality brand.
- Employee discounts on spa treatments and hotel services.
**How to Apply:**
If you are an experienced Spa Manager with the required qualifications and a passion for luxury service, we would love to hear from you.
Join our clients team and take the lead as the Spa Manager in a setting where relaxation meets luxury in the beautiful city of Aberdeen.
