Role: Cloud Operations Team Lead
Location: Fully remote (Trialling a 4 day week!)
Salary: Up to £51,831 + Benefits

The position:

The role leads and manages technical engineers who build, support, and maintain the infrastructure and core services that underpin our production services, delivered as platform services to other teams and the wider organisation.

Leading the team, the role will help deliver our ambitious transformation and improvements programme, modernising legacy IT infrastructure and helping the business to unlock the potential of Microsoft cloud services, building new foundations for our mission to reduce our cost to serve and improve our user experience, resilience, and security.

Knowledge & Skills:

Growth mindset that constantly challenges how we deliver and operate today.
Strong knowledge of project planning and resource management tools and techniques to manage project progress, resourcing, budget, and scope.
A natural problem solver with a strong sense of autonomy, able to plan complex engineering activities, resolve dependencies and identify problems before they emerge.
Self-aware with a high level of emotional intelligence, able to engage in varying types of feedback choosing the right type at the appropriate time and ensuring the discussion and decision sticks, accelerating the team development cycle.
Excellent communicator able to communicate clearly and concisely, both orally and in writing, with engineers, designers, architects, managers, and senior leaders.
Ability to develop, track, and improve meaningful metrics.

You must have experience of managing a technical team, ideally in the cloud/infrastructure space.