Customer Service Executive - Early Arrears

Oliver James

Posted 2 days ago, valid for 23 days

Competitive

Full Time

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Sonic Summary

Oliver James is recruiting a Customer Service Executive for a leader in the credit servicing industry.
The position is a 6-month contract with a strong possibility of extension or becoming permanent.
Candidates should have strong mortgage knowledge and previous experience in a contact center or financial services.
A QFA or APA qualification is required for this role.
The salary for this position is not specified, but candidates should have relevant experience in the field.

Oliver James have partnered with a leader in the credit servicing industry to recruit for a Customer Service Exectuive. This hire will be joining an established team and delivering exceptional customer service on the early arrears team.

It's important to note that this role is a 6 month contract however the successful candidate will have a strong likelihood of being extended or being made permanent.

What you can expect:

Managing inbound and outbound calls for the servicing of customer loan accounts.
General loan administration requirements such as issuing mortgage statements, redemption statements and ad hoc manual lettering as required.
Delivering exceptional customer service.

What you need to apply:

Strong mortgage knowledge.
Previous contact centre experience and/or financial services.
QFA or APA.

If you would like to be considered for this position, please get in touch.

Alternatively, if you would like to learn more about this role before applying please reach out on the below details for a confidential discussion:

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