Customer Engagement Manager
Mon-Fri/ 37hrs
Lincolnshire
Permanent
£40,000 - £43,000 annually
As a Customer Experience Manager, you will be:
- Working collaboratively across all service areas developing customer insight and feedback to continuously improve
- Overseeing the development of Customer Engagement
- Responsible for the delivery of the service area budget management and business performance
- Responsible for maintaining and tracking report progress, maximising customer engagement
- Ensuring safeguarding in our community engagement and development work in line with safeguarding policies
To be successful as a Customer Experience Manager, you will have:
- A strong enthusiastic management style
- A minimum of 2 years' experience of customer engagement with clearly evidenced outcomes and impacts
- An innovative approach to customer involvement
- Experience developing and delivering a range of communication tools which provide clear, consistent, and timely information to external and internal partners
- Experience in setting up and maintaining partnerships with a range of stakeholders
- Developed strategies and action plans
The benefits of being a Customer Experience Manager are, but not limited to:
- Agile work style
- Development and progressive training
- Opportunity to work within an established organisation
If this is something that you'd be interested in apply directly with your up to date CV. Alternatively you can send it to , or call in on 07488 866 707.