Duties:
- Provide exceptional customer service and support to clients via phone, email
- Answer customer inquiries and resolve issues in a timely and professional manner
- Accurately enter customer information and update records in the database
- Communicate effectively with customers to ensure their satisfaction
- Assist with order processing, tracking, and fulfilment
- Handle customer complaints and escalate complex issues to the appropriate department
Skills:
- Excellent phone etiquette and strong communication skills
- Proficient in data entry and navigating computer systems
- Ability to work in a fast-paced environment while maintaining attention to detail
Benefits:
- Free on site parking- Long term full time roles (leading to permanent work)
- Access to many retail discounts and cash backs
Job Types:
- Full-time, Temporary contract
- Salary: £12.03 per hour
- Hours: 37.5 per week (0800-1600 or 0900-1700 rota'd) Monday to Friday
- Company pension
- Free parking
- On-site parking
- Day shift
- Monday to Friday
- No weekends
Please call Paul today 02476 374741 for more details about these roles