ASU Agent - Customer Service

Oliver James

Posted 3 days ago, valid for 23 days

Competitive

Full Time

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Sonic Summary

Oliver James is partnering with a leading banking sector firm to find a skilled customer service agent.
The ideal candidate should have call center or strong customer service experience and a QFA or APA qualification in Loans.
This position is a 3-month contract with a high likelihood of extension or permanency.
Candidates must be clear communicators and able to thrive in a fast-paced, complex environment.
The salary details are not specified in the job description, but relevant experience is required.

Oliver James are delighted to announce we have patterned with a prominent leader in the banking sector. They are currently seeking a highly skilled and experienced customer service agent to join their team.

The ideal candidate will have call centre or strong customer service experience.

It's important to note, that this a 3 month contract with a high likelihood of being extended or being made permanent.

What you can expect:

Pro-actively manage assigned portfolio of cases.
General loan administration, inbound and outbound arrears calls, assessing SFSs and drafting accurate. thorough, and concise credit reports for submission to decision makers.
Deliver exceptional customer service.

What need to apply:

QFA or APA (Loans).
Clear and concise communicator.
Ability to work effectively in a fast paced, complex and deadline driven environment.

If you would like to be considered for this position, please click the apply button below. Alternatively, if you would like to learn more about this role before applying please reach out on the below details for a confidential discussion;matthew.o' | +

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