Client Service Analyst

McGregor Boyall

Posted a day ago, valid for 15 days

Competitive

Full Time

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Sonic Summary

A leading bank is expanding its Client Services team and is seeking a permanent client onboarding specialist to ensure exceptional service delivery.
The ideal candidate should have 2 years of experience within the financial services sector, preferably in a Middle office role.
Key responsibilities include managing the client onboarding process and providing insights to enhance customer satisfaction.
The role offers a salary of up to £40,000 along with additional benefits, and requires the individual to be in the office 4 days a week.
Interviews are being held ASAP, and McGregor Boyall is committed to being an equal opportunity employer.

A leading bank is expanding its Client Services team and is seeking a permanent client onboarding specialist who will play a crucial role in ensuring exceptional service delivery.

The ideal Client Service Analyst will have experience in:

Managing client onboarding process
Be the first point of contact for support, analysing customer data, and identifying trends
Provide insight to enhance customer satisfaction

The client is looking for someone with ideally:

2 years' experience within the financial services sector ( Ideally Middle office)
Excellent customer service experience and knowledge of Hubspot (CRM system)
Strong analytical and problem solving skillset
Track record facing off to stakeholders and customers

This role is paying up to £40,000 with additional benefits! Ideally, the individual would need to come into the office 4 days a week.

Interviews are being held ASAP!

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

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