Customer Service Advisor

Hamilton Woods

Posted 17 hours ago, valid for a month

£19 - £20 per hour

Full Time

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Customer Service Advisor
Temporary, 2 months+
£20 Umbrella
Essex

Hamilton Woods Associates are currently recruiting for a Customer Service Advisor on a temporary basis, for an organisation based in Essex.

Duties and Responsibilities of the Customer Service Advisor:

Manage and monitor the Customer Service inbox
Act as first point of contact
Log and schedule any repairs from customers
Record and document customer details accurately
Manage KPI's
Handle complaints and escalate if necessary

Essential Requirements of the Customer Service Advisor:

Previous customer service experience (essential)

To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.