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Customer Service Advisor

Hamilton Woods
Posted 17 hours ago, valid for a month
Salary

£19 - £20 per hour

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Customer Service Advisor
Temporary, 2 months+
£20 Umbrella
Essex

Hamilton Woods Associates are currently recruiting for a Customer Service Advisor on a temporary basis, for an organisation based in Essex.

Duties and Responsibilities of the Customer Service Advisor:

  • Manage and monitor the Customer Service inbox
  • Act as first point of contact
  • Log and schedule any repairs from customers
  • Record and document customer details accurately
  • Manage KPI's
  • Handle complaints and escalate if necessary

Essential Requirements of the Customer Service Advisor:

  • Previous customer service experience (essential)

To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.