Retentions Executive
Pertemps London
Posted 16 hours ago, valid for a month

£45,000 per annum
Full Time
In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.
£35,000 plus commission (OTE £40/45,000plus)
Location: Close to Farringdon, London
Company: Leading Corporate Services Company
Are you passionate about customer retention and have a natural flair for upselling?
An excellent opportunity for a dynamic Retention Executive to join this leading corporate service company You will work within a dynamic team at their offices close to Farringdon.
If you have a background in Retentions, Sales and Customer Service , then this is an excellent opportunity for you!
Key Responsibilities:
" Liaise with clients via phone, live-chat, and email regarding renewable services.
" Upsell various services to existing clients.
" Deliver exceptional customer service to ensure client retention.
" Report directly to the Head of Sales/Retentions.
" Make outbound calls to clients
" Collate and report customer feedback
" Work collaboratively within a team environment.
Skills and Experience Required:
" Minimum of 2 years' experience in Retentions or Sales.
" Strong customer service skills.
" Excellent communication abilities.
" Self-motivated with a strong work ethic.
" Ideally educated to Degree level or equivalent.
What they offer
" Excellent working conditions.
" Attractive benefits package.
If you are self-driven and eager to contribute to a leading corporate services company, we would love to hear from you!
Apply Now to join this team and make a difference in client retention and satisfaction