We have a current opportunity for a Site Reliability Engineer on a permanent basis. The position will be FULLY REMOTE.

About the role.

As a Site Reliability Engineer your expertise will be vital in ensuring the reliability, scalability, and security of our platform. You'll work closely with cross-functional teams to design, deploy, and maintain our cloud-based infrastructure, addressing system bottlenecks, automating processes, and resolving complex technical challenges. Your role is key in driving the continuous improvement of our platform, ensuring it meets the highest standards of performance and resilience.

Our client offers a dynamic environment where you'll tackle challenging projects that will push your technical skills and foster your professional growth. Your contributions will directly impact the stability and effectiveness of our platform services, delivering a superior experience to our clients. We are committed to nurturing a culture of continuous learning, providing you with opportunities to expand your expertise and stay ahead in a rapidly evolving industry.

you'll find a supportive work culture, competitive compensation, and clear career progression paths. As a Site Reliability Engineer, you will be an integral part of our mission to redefine the insurance industry and deliver exceptional platform services.

Desirable experience.

Bachelor's degree in computer science, engineering, or a related field, or equivalent practical experience.
Experience in a managed services, or software as a service provider.
Experience in platform engineering, cloud services, and system optimization.
Deep understanding of cloud computing, containerization, and orchestration tools.
Proficiency in one or more programming or scripting languages.
Experience with infrastructure as code (IaC) and automated deployment tools.
Strong analytical and problem-solving skills, with a keen attention to detail.
Excellent communication skills, enabling effective collaboration with cross-functional teams.
Proactive attitude and a willingness to learn and adapt in a fast-paced environment.
Exposure to Azure PaaS and IaaS environments.

Programming/software development.

Designs, codes, verifies, tests, documents, amends and refactors moderately complex programs/scripts.
Applies agreed standards and tools to achieve a well-engineered result.
Monitors and reports on progress. Identifies issues related to software development activities. Proposes practical solutions to resolve issues.
Collaborates in reviews of work with others as appropriate.

Incident Management.

Ensures that incidents are handled according to agreed procedures.
Prioritises and diagnoses incidents. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents.
Facilitates recovery, following resolution of incidents. Documents and closes resolved incidents.
Contributes to testing and improving incident management procedures

Problem Management.

Initiates and monitors actions to investigate and resolve problems in systems, processes and services.
Determines problem fixes and remedies.
Collaborates with others to implemented agreed remedies and preventative measures.
Supports analysis of patterns and trends to improve problem management processes.

Availability management.

Analyses service and component availability, reliability, maintainability and serviceability.
Contributes to the availability management process and its operation. Performs defined availability management tasks.
Ensures that services and components meet and continue to meet all of their agreed performance targets and service levels.
Implements arrangements for disaster recovery and documents recovery procedures. Conducts testing of recovery procedures.

Service level management

Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
Analyses service delivery performance to identify actions required to maintain or improve levels of service.
Initiates and reports on actions to maintain or improve levels of service.

If you're interest please apply with a recent copy of your CV - We look forward to hearing from you!!

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.