About Us

Our client is a premier UK events company emerging into a London market, they are known for hosting a variety of events, including weddings, corporate functions, concerts, and community gatherings. They pride ourselves on delivering exceptional service and creating memorable experiences for their clients. They are seeking an experienced and dynamic General Manager to lead the team and ensure the smooth operation of one of their first London venues.

Position Summary

The General Manager will be responsible for overseeing all aspects of the venue's operations, including event planning and execution, staff management, financial performance, and customer satisfaction. The ideal candidate will have a strong background in event management, excellent leadership skills, and a passion for delivering outstanding guest experiences.

Key Responsibilities

Operations Management
Oversee the daily operations of the venue, ensuring all events are executed flawlessly and in accordance with client expectations
Team Leadership
Recruit, train, and manage a team of event coordinators, technicians, and support staff. Foster a positive and productive work environment
Financial Management, Develop and manage budgets, monitor financial performance, and implement strategies to achieve revenue targets and control costs
Client Relations, Build and maintain strong relationships with clients, vendors, and stakeholders. Handle client inquiries, negotiations, and conflict resolution
Event Planning, Work closely with clients to understand their needs and preferences. Coordinate logistics, including scheduling, catering, audio-visual equipment, and decor
Marketing and Sales, Collaborate with the marketing team to promote the venue, develop sales strategies, and attract new clients. Participate in networking events and industry conferences
Facility Management, Ensure the venue is well-maintained, safe, and compliant with all regulations. Coordinate maintenance and repairs as needed
Reporting, Prepare regular reports on operational and financial performance for senior management. Analyse data to identify areas for improvement and growth

Qualifications

Bachelors degree in Business Administration, Hospitality Management, Event Management, or a related field
Minimum of 5 years of experience in event management, with at least 3 years in a leadership role
Proven track record of successfully managing large-scale events and leading a team
Strong financial acumen and experience with budgeting and financial reporting
Excellent interpersonal and communication skills
Ability to work under pressure and manage multiple projects simultaneously
Proficiency in event management software and Microsoft Office Suite
Knowledge of health and safety regulations and licensing requirements for events

Benefits

Competitive salary and performance-based bonuses
Health, dental, and vision insurance
Paid time off and holidays
Professional development opportunities
Employee discounts on venue services

How to Apply

Interested candidates are invited to submit their resume and cover letter.