Service Desk Engineer

Network IT

Posted a day ago, valid for 10 days

£30,000 per annum

Full Time

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Service Desk Analyst
SN6
Permanent
£26,000 - £30,000

Network IT a looking for a Service Desk Analyst for one of our clients. This role is based in Shrivenham. The role is to join a flourishing organisation that are looking to expand their Service Desk Team. This role would be great for anyone that has hands on experience on experience of working in on a Service Desk hat enjoys engaging with clients and customers. This role is a Shift based role and covers days, nights, and weekends.

Key Responsibilities

Excellent customer Service communication skills (both verbal & written)
Ability to obtain Government Security Clearance (SC) with no restrictions.
IT support skills
Microsoft Office suite
Windows 10 and Microsoft Server 2016-2019
Active Directory and User Account management
General knowledge of basic software installation and network hardware (Desirable)
General knowledge of desktop computing
Ability to troubleshoot technical support issues

A full JD is available upon request