Senior System Engineer

Join our dynamic team as a Senior Systems Engineer, a pivotal role within our System Engineering team. You'll be instrumental in supporting, maintaining, and enhancing the technical systems and infrastructure for both our customer-facing and corporate services (OSS).

Key Responsibilities:

• Deliver continuous incremental improvement of systems and infrastructure.
• Take end-to-end ownership and responsibility of technical solutions.
• Engineer solutions to complex challenges and business requests.
• Deliver on shared team priorities.
• Coach and mentor team members, fostering their success.
• Act as a technical escalation point
• Document processes comprehensively to ensure team clarity.
• Drive tasks forward with energy and enthusiasm.

Essential Experience:

• Minimum of 5 years in a commercial environment supporting the following:
  • Expert in Linux Administration.
  • Application support (e.g., PostgreSQL, Radius, DNS).
  • Scripting experience (ideally Python and/or PowerShell).
  • AWS (CloudFormation, Route53, S3, Lambda, Security, and troubleshooting).
  • Automation tools (Puppet, Ansible, Git).
  • Strong troubleshooting and diagnosis skills.
  • Network and firewall knowledge.
  • Familiarity with VMware and/or OpenStack.
  • Experience with backup and replication technologies (ideally Veeam and Zerto).
  • Structured change management and ITIL knowledge.

Desirable Skills:

• Experience with common applications such as Apache, MSSQL, Postgres.
• Networking (TCP/IP, MPLS, VPN, VLANs, IPv6).
• Kubernetes and deployment pipelines.
• Exposure to public and private cloud platforms (IaaS, PaaS, SaaS).
• Familiarity with standards including ISO9001, ISO27001.
• Previous experience in a Telecoms business.
• Comfortable with a Kanban workload management approach.
• Good communication and influencing skills.

Interpersonal Skills:

• Ability to influence and lead.
• Supportive team player.
• Open to giving and receiving feedback.
• Alignment with company values and happiness objectives.
• Kind, understanding, and a good listener.
• Organized with strong attention to detail.

Impact You'll Make: You will contribute to our long-term goals and join a team committed to positive business practices. We aim to improve the lives of our employees, contribute to our community and charity work, and care for the environment.

Benefits:

• 2x Life Assurance Cover, with the option to flex upwards.
• 25 days annual leave, rising to 30 with length of service, plus the option to purchase up to 5 more.
• Access to private medical healthcare and a healthcare cash plan.
• An extra day off for your birthday.
• Car salary sacrifice scheme.
• Continuous learning and development.
• Discounted mobile plans.
• Flexible and hybrid working.
• Free onsite parking.
• Internal coaching and mentoring opportunities.
• Onsite contemplation and prayer room.
• Onsite electric car charging points.
• Optional flexible critical illness cover.
• People-friendly policies.
• Recognition awards to celebrate outstanding employees.
• Retail discounts.
• Salary sacrifice pension with minimum 3% employee and 5% employer contributions.
• Six-monthly salary reviews.
• Subsidised nursery fees.
• Subsidised onsite restaurant.
• Travel loan and Ride2Work schemes.
• Two days' paid leave per year for voluntary work.

Join us in making a significant impact and being part of a company that values its people and the planet.

Please contact Mahanoor Shahzad for more information.