Field Service Engineer (EPOS)Your key tasks and responsibilities will include:* To diagnose and fault find a range of EPoS equipment at remote sites as directed by assigned tickets, fixing, and replacing hardware as required.* Transporting hardware to and from customer locations as directed by assigned tickets.* Working in collaboration with the Helpdesk and clients to resolve tickets as required.* Assist in the design and build of tools and equipment.* Assist with the operation maintenance and repair of equipment.* Practice and always comply with safety standards.* Resolve systemic issues providing short, medium, and long-term solutions.* Assist in the installation, maintenance, and general support of systems.About youWe are seeking an individual with previous experience in a similar role who is looking for a challenge in a busy and growing business. Proficiency in problem-solving and the ability to work independently with a strong attention to detail are crucial. Additionally, excellent communication skills and a customer-focused mindset are essential as our customers are our top priority.Please note that possessing a full UK Driving Licence and being comfortable with driving long distances, as well as having previous experience with EPoS and other retail IT hardware, are requirements for this role.
Back to searchField Service Engineer EPOS
Purple Placements
Posted 5 days ago, valid for 4 days
Competitive
Full Time
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Sonic Summary
- The Field Service Engineer (EPOS) role involves diagnosing and repairing EPoS equipment at remote sites based on assigned tickets.
- Candidates must have previous experience in a similar role and be proficient in problem-solving with strong attention to detail.
- A full UK Driving Licence is required, along with the ability to travel long distances and experience with EPoS and retail IT hardware.
- The position emphasizes collaboration with the Helpdesk and clients to resolve issues and assist with system installation and maintenance.
- The salary for this role is competitive, and candidates should have a minimum of two years of relevant experience.
