Job Title: IT Support Engineer (English/Arabic Speaking) (6-Month Fixed-Term Contract)
Salary: £35,000 per annum
Location: Fully Remote
About the Role:
We're looking for a skilled IT Support Engineer with fluency in both English and Arabic to join a dynamic team on a 6-month fixed-term contract. This fully remote position offers a competitive salary of £35,000 per annum and the opportunity to support key IT systems while working in a multicultural environment.
Key Responsibilities:
- Provide first-line and second-line IT support in both English and Arabic.
- Troubleshoot and maintain IT systems, hardware, and software.
- Assist with setting up and managing user accounts, permissions, and configurations.
- Monitor and enhance IT infrastructure security and performance.
- Document technical processes, updates, and support logs in English and Arabic as needed.
What We're Looking For:
- Proven experience in IT support or a similar technical role.
- Strong knowledge of Windows and Mac operating systems, networking, and cloud platforms.
- Fluency in English and Arabic is essential.
- Excellent troubleshooting and problem-solving abilities.
- Strong communication skills and the ability to support users with varying levels of technical proficiency.
- A proactive approach to learning and adapting to new technologies.
Why Join?
- Competitive salary of £35,000 per annum.
- Fully remote position, offering flexibility and work-life balance.
- An opportunity to work in a collaborative, multilingual team environment.
How to Apply:
Ready to bring your bilingual IT expertise to a dynamic team? Apply now and showcase your skills in a role where your language and technical abilities will truly make a difference.