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Location: Glasgow
Job Type: Full-Time
Salary: up to 38k DOE
Pertemps are currently supporting a key client who are looking for a detail-oriented Claims Handler with experience in casualty claims to join their growing team. This role is ideal for individuals passionate about delivering high-quality claims services while working in a dynamic and supportive environment. It is essential that you have experience dealing with casualty claims, ideally within commercial.
Key Responsibilities:
- Manage a portfolio of casualty claims, including Employers Liability, Product Liability, and some motor claims.
- Assess claims accurately, evaluating liability and quantum up to £25,000.
- Ensure claims investigations are thorough, fair, and compliant with industry regulations.
- Communicate effectively with policyholders, brokers, and internal teams.
- Identify and address customer complaints efficiently, escalating where necessary.
- Negotiate claim settlements to ensure timely and fair resolutions.
- Participate in audits and follow specific account requirements.
- Previous experience in claims handling is essential.
- Knowledge of casualty claims is highly desirable.
- Strong customer service skills with excellent verbal and written communication.
- Experience in a commercial insurance claims environment is advantageous.
- Proficiency in Microsoft Office and the ability to learn new IT systems quickly.
- Competitive salary with a pension scheme.
- Annual leave entitlement with the option to purchase additional days.
- Hybrid working options for a better work-life balance.
- Private medical cover and life assurance.
- Employee share purchase plans and discretionary bonus scheme.
- Professional development opportunities and learning programs.
- Access to employee assistance programs and wellbeing support.
Please contact Codie Smith at Pertemps for more information.
Pertemps acts as both an employment business and an employment agency.
