Office / Sales Administrator

Your new companyIt is a market leader in their industry, with over 40 years' experience supplying products to businesses across all sectors. This company has appointed Hays to recruit an Office / Sales Administrator who will be based at their modern premises in Derry. This is a full-time, permanent, office-based role.Your new roleAs Office / Sales Administrator, you will work within an established team and be the first point of contact for incoming telephone and email customer enquiries, providing a professional service at all times. You will be responsible for liaising with customers via verbal and written forms regarding their product orders and delivery schedules. Ensuring all orders are processed in a timely manner and PO's raised for all items ordered. You will liaise with suppliers to agree delivery dates for orders. Highlight any issues with the supplier and agree solutions. As part of your role, you will manage all outgoing deliveries to customers, making sure these are completed on a timely basis and effectively address any concerns highlighted by customers. Keeping all customers updated on the delivery of their goods. As Office / Sales administrator, you will provide administration support to the MD, including compiling quotes etc in relation to orders. You will also make outbound calls to customers to make them aware of suitable products based on their requirements. Additionally, you will be responsible for ensuring all the team have completed all necessary training required to fulfil their job roles.What you'll need to succeedAs Office / Sales Administrator, you will be able to demonstrate previous experience within an administration role. You will be confident liaising with people via verbal and written forms and be proficient in Microsoft suite. You will work well within a team environment and be capable of making decisions in line with business requirements. What you'll get in returnA fantastic career opportunity with a well-established and successful business.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jane Deeney.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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