*** Quality Assurance and Compliance Manager Role ***
I am currently recruiting for a permanent Quality Assurance and Compliance Manager for a Healthcare Consultancy (Remote based).
Key areas that my client is looking for:
- ISO 9001, 270001.
- Have DPST Data Protection tool kit
- ISO Audit experience anything to do with Data protection
- Governance and Corporate Governance
- Must have healthcare background
Job Description:
- To ensure good quality clinical and corporate governance within the organisation
- To develop an excellent understanding of the Quality systems
- A desire to work with multiple stakeholders and facilitating effective communication between them.
- A love for problem solving, making sense of something complex and communicating it to others in a way that is easy to understand.
- An ambition to work within quality and compliance.
- The ability to think logically and work under pressure.
- To assist in designing processes to ensure they are streamlined, efficient and effective.
- Work with teams to gain an understanding of their respective operation and look at ways to improve or streamline the processes.
- To develop a good understanding of standard operating procedures, compliance, and audits.
- Support the development and maintaining ISO9001, 27001 system and CQC certification.
- Maintain the status as ISO9001:2015 Lead Assessor.
- Managing the audit nonconformity database and providing detailed analysis of nonconformities
- Compiling KPI reports in accordance with predetermined metrics.
- To comply with policies and procedures, and actively encourage compliance from others.
- Leading on DPST and ROPA audits
- Coordinate, develop and manage internal training programme (and keep Staff Matrix up to date).
- Helping teams to develop process maps (using Visio).
- Planning and regularly conducting internal audits and reviews to ensure execution of compliance standards.
- Planning and supporting external audits.
- Supporting client audits.
- Coordinate and facilitate completion of identified company quality objectives.
- Point of contact for reporting and investigating IT & Clinical incidents.
- Coordinating the clinical AXA reports for MSK & Dermatology.
- Coordinating and managing onboarding, offboarding, probation & inductions.
- Updating & Maintaining HR documentation including policies & company handbook.
- Oversight of the administration of the employee lifecycle.
- Communicate and track any quality risks, gaps, or issues.
- Management and administration of SharePoint (page creations, access, structure).
- Management and admini
- stration of External Portals (page creations, access, structure).
- Implementation and management of CQC (with external support).
- Oversight, publication, and maintenance of policies and procedures, ensuring all functions are complaint with ISO standards.
- Prepare reports for senior management and clients as appropriate.
- Coordinate and facilitate completion and publication of the company annual quality account.
- Completion of annual client compliance requirements (e.g., DSPT, Operational Resilience, Security Questionnaire).
- Statutory and regulatory compliance and good practice.