Service Coordinator

Position: Service Coordinator
Job ID: 1799/58
Location: Havant, Hampshire
Rate/Salary: £30,000
Benefits: Plus good benefits
Type: Permanent

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

The below job description will outline this position of: Service Coordinator

Typically, this person will join a forward-thinking company where your customer service skills are valued. You will play a key role in managing customer relationships and pro-actively responding to their needs.

HSB Technical's client is an established and well-regarded business entity.

Duties and responsibilities of the Service Coordinator:

• You will: Take control of a portfolio of clients, acting as their dedicated point of contact and service coordinator in the business
• Forecasting engineer requirements based on upcoming jobs and service contracts
• Maximise any sales opportunity and produce quotations for contracts and renewals
• Provide regular reports and maintain accurate records in the company database and CRM
• Offer administrative support to the service team, to include documentation and parts ordering
• Scheduling and coordinating service works, ensuring accurate information for engineers

Qualifications and requirements for the Service Coordinator:

• Full UK Drivers Licence
• Strong relationship-building skills with internal and external parties.
• Strong written and verbal communication skills
• Excellent time management and prioritisation skills.

This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.