An extremely exciting opportunity for a Store Manager!!

This brand is renowned for its low maintenance, high fashion, focusing on elegance, comfort, sophistication, and simplicity. Be part of their exciting expansion journey as they open a brand-new flagship store in the heart of Mayfair!

About The Role:

Brand Promotion

Building and developing a network of people in order to promote customer loyalty
Promoting the brand culture
Ensuring store atmosphere upholds brand image

Business Development

Developing a store business plan to include marketing and promotional strategies to drive traffic and develop the customer base
Being aware of the local market and business environment
Making recommendations for store renovations/upgrade/expansion etc. in order to increase sales and market share

Sales Management

Continuously motivating and coaching sales associates to meet sales & productivity goals.
Demonstrating sales leadership for staff by playing an active role on the selling floor
Proactively managing clientelling
Ensuring that all associates are knowledgeable of company products, information and history.
Ensuring employees are provided with product knowledge to enhance and ensure cross-selling across categories
Providing feedback on product assortment, buying trends and customer requests

Team Management

Identifying, recruiting, developing and retaining best in class talent
Coaching, developing, motivating and challenging the team on a regular basis
Setting individual objectives to each team member and support them in reaching them.
Creating development plans for sales staff and management
Supervising store personnel and enforcing company policies

Operations

Using of POS system and its inventory management functions
Providing daily, weekly, monthly qualitative and quantitative business reports as required
Determining staffing needs and create staff schedules
Completing all store administration in an accurate and timely fashion
Profit and Loss responsibility for the store
Ensuring compliance with all internal control procedures: maintaining inventory accuracy
Maintaining the highest standard of housekeeping and organisation

Customer Service

Ensuring the highest level of customer service
Supporting sales associates with After Sales Service issues

Store Visuals

Maintaining visual merchandising standards and store condition

About You:

Successful previous experiences in a managerial role in luxury business
Entrepreneur with experience of people management, coaching a team to build a high performance culture – leader, dedicated to support and develop the team
Operationally strong, able to translate strategies into operational plans
Excellent interpersonal and communication skills, able to build relationships across all levels
Fluent in English – excellent verbal and written standards
Very commercially minded