Technical Solutions Manager

Why work for Baxi?

Baxi is a heritage heating and hot water solutions provider with big ambitions to change the way we think about and use energy. Were focussed on driving the conversations and spearheading the change that will enable us to make this happen. We have some of the best-known and trusted heating and hot water brands for residential and commercial customers including Baxi, Main, Megaflo, Remeha, Andrews Water Heaters, Potterton Commercial, Heatrae Sadia and Packaged Plant Solutions.

Our UK & Ireland business has led engineering breakthroughs and successfully adapted to be a leader in our industry for over 150 years.

Our established foothold in the heating manufacturing market with a well-respected product portfolio, an amazing army of people puts us in a position to lead the way for change and make a lasting mark on the industry. Do you have a passion and appetite for evolution? Come and join us!

About the role:

Theres a new opportunity within our Commercial Product Sales team for an established Technical Solutions Manager to join the team. Reporting directly to the Regional Solutions Manager, youll play an integral part maximising market share and sales through relationships with regional contractors and the value creation of opportunities and winning projects with key merchants. You will need to enhance the customer experience and provide a competitive advantage within Commercial HVAC market for Baxi.

What will you be doing?

As the Technical Solutions Manager for Commercial Product, you will be instrumental in developing sales for Commercial Boilers and Andrews Water Heaters, along with all ASHP opportunities that come through contractor or merchant relationships.

On a daily basis youll be responsible for:

• Striving to recover share and volume for commercial products, whilst being mindful of margin contributions.
• Work with the Head of Technical solutions, who will provide support on ASHP and Hybrid options where required.
• Fully embracing the vision and values of the company
• Organised, pro-active approach to managing sales activity for the company.
• Deliver the budget and build the project pipeline
• Meet and exceed all KPIs outlined by your Manager
• Manage day-to-day activities, reports and communications
• Reducing the focus and thus importance on forecast demand and identify trends -By having close relationships with key customers and decision makers
• Working on multiple projects at different stages, at the same time
• Negotiating and managing the needs and expectations of our customers aiming to influence the buying decision
• Providing a range of information including CAD/BIM objects, technical reports, information on regulations, test certification, installation guides, pricing and availability
• You will be expected to identify and develop new customer relationships as well as managing existing accounts
• To build effective and cooperative working relationships will all internal and external colleagues eg non conflicting Manufacturers
• To ensure all Health and Safety procedures and current guidelines are upheld

About you:

We want to make sure youre set up for success in our mission. To be successful in your application youll need to;

• Have extensive experience within a technical and engineering discipline or be educated to HND/degree level.
• Proven track record of delivering sales and lead generation across multiple channels and multiple market segments.
• Experience of senior level negotiation and dealing with conflict
• Ability to use mathematical concepts to create solutions for presentation and implementation to a non-technical audience.
• Highly numerate, ability to turn data into information and action.
• Ability to understand and interpret the market, products and services
• Excellent presentation and interpersonal skills.
• Broad knowledge of UK Construction markets and routes to market
• Excellent all-round communicator, possessing strong electronic, written and oral communication abilities, with the ability to communicate at all levels
• Worked across multiple market segments and applications in the construction industry

What we offer:

Our package is made up of basic salary plus a variable incentive. We also offer 25 days holiday in addition to standard UK Bank holidays, income protection, a contributory pension, maternity, paternity sick pay schemes, staff discounts and more.

Diversity and inclusion:

Were a heritage manufacturer that provides heating solutions to customers all over the UK. We know having a diverse workforce that reflects our mission and our expansive customer base is not only good for you, its great for us!

We welcome each and everyone of the differences that make our people intrinsically unique and able to contribute to the growth and success of our organisation. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Flexible working:

We understand that life gets busy and recognise that at different times in our working life, we may have different needs and priorities. At Baxi, we value the health, wellbeing and happiness of our team which is why were committed to continuing to explore opportunities to support flexible working patterns across the business to enable our employees to achieve a healthy work-life balance.

Recruitment Agency notice:

Thank you for your interest in supporting our mission! We already have a preferred partner list weve carefully selected to work with us for the fulfilment of our vacancies. Because of this, we dont accept any speculative or unsolicited applications that may impact the experience of our candidates and/ or impact your ability to work with us in the future. If youd like to collaborate with us, you can send your details over to our procurement team.

At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.