Customer Service Coordinator

Customer Service Coordinator - Hampshire

PSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire.

The main purpose of the role is to provide customers with a 5-star customer service process and deal efficiently and effectively with any issues they have.

This opportunity is working for an award-winning nationwide housebuilder.

Job role: Customer Care Coordinator

Salary: 29,000 - 35,000 (Dependant on experience)

Duration: Permanent

Location: Hampshire

Customer Service Coordinator Responsibilities:

• Be the first point of contact with customers
• Answer calls/queries accurately and consistently
• Ensure customer details and communication with customers are accurately recorded on CRM system
• Liaise with Maintenance operatives, sub-contractors, etc
• Meeting customers face to face

Customer Service Coordinator Knowledge and skills:

• Self-motivated.
• Confident with the ability to communicate.
• Organised and ability to prioritise.
• IT skills.
• Experience working in a similar role within the property sector is essential.

To apply please submit your CV and our team will contact you.