SonicJobs Logo
Left arrow iconBack to search

Customer Service Advisor

Search
Posted 2 days ago, valid for 7 days
Location

Alton, Hampshire GU34 3ED, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for an Order Processor & Inbound Customer Service Advisor based in Alton, offering a salary between £28,000 and £30,000 plus a company bonus.
  • The role requires experience in order processing and customer service, with a focus on delivering excellent customer support.
  • Working hours are from 08:00 to 17:00, and the job is office-based with no weekend work.
  • Key responsibilities include handling customer enquiries, processing orders promptly, and ensuring all customer needs are met efficiently.
  • Candidates must possess strong communication skills, the ability to multitask, and work well under pressure, with a maximum response time of 2 hours for inquiries.

Order processor & Inbound Customer Service Advisor - Alton £28 K - £30k - Perm plus company bonus - Office based

Hours 08.00 to 17.00

Do you want to work for a company who really value and look after their staff well this is your chance! We are recruiting for motivated and proactive Customer Service Advisor to join our client's successful company who have been supplying the Construction industry for over 20 years.

Benefits

* Full time office based in Alton, Hampshire* No weekends* Bonus Scheme

The role You will be working in a fast-paced environment where you will be handling all customer service inbound enquiries and orders in a fast-paced friendly environment making sure every customer gets a five-star service.

Key duties

* Effectively handling and processing orders * Handling all customer enquiries effectively and rapidly* Making sure all our customers needs are met * Advising on products * Working to a maximum 2-hour response time * Ensuring all calls are answered in 3 rings

Required skills

* Ability to work effectively under pressure * Good & clear communications skills Verbal & written * Ability to multitask while maintaining strong attention to detail* Experience in order processing and customer services * Strong organisational skills * Being an effective communicator regardless of the method i.e. email/calling * Team player

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.