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Dispatch Officer
Location: Alton, Hampshire
Salary : 26k-27k
Benefits: 22 days Holiday, pension, company bonus
Job Description
Syntech Recruitment are currently working with a long standing client that are looking to expand
their team and recruit an Dispatch Officer to work at their offices in Alton. You will be responsible for
the timely dispatch and delivery of goods from the manufacturing facility, show good attention to detail
through the completion of all required paperwork.
Duties and Responsibilities
- Receive, verify, and process customer orders for delivery.
- Schedule and oversee the dispatch of goods to ensure on-time delivery.
- Collaborate with the production team to monitor stock levels and ensure accurate order fulfilment.
- Prepare and maintain dispatch documents by ensuring accuracy and compliance with company policies & ensure to maintain full traceability of dispatch documents..
- Respond to delivery issues, emergencies, or delays, adjusting dispatch schedules if necessary.
- Utilize Syteline software to track orders, schedule deliveries, and update status in real-time.
- Generate and present daily, weekly, and monthly dispatch and delivery reports to Line manager.
- To Liaise with production and quality department to ensure a good quality of parts & timely delivery of parts to customers.
- Ensure all parts received in the dispatch area is transacted and processed in a timely manner.
- To be responsible for final inspection of the parts before shipping.
- To be responsible for housekeeping and SHE practices in the department.
- To inspect products to the required customer standard.
- To report any non-conforming product via the correct channels.
- To pack products to the required customer standard.
- To ensure products are labelled correctly.
About you
- Prior experience of working within a manufacturing environment
- Attention to detail for ensuring accuracy in dispatch orders, documentation and scheduling
- Good communication skills
- Able to work under pressure and solve problems
- Presentable with a professional outlook and good time keeping
- Good standard of literacy and numeracy
- Customer focused
- Desirable- Degree in Logistics, Business Administration or an related field
- Proven experience within logistics, transportation or dispatch role
Application Process: We aim to respond to all applicants within 5 working days. If you don't receive a response within this period, please consider your application unsuccessful.
Privacy and Data Retention: By applying to this position, you confirm your consent to the retention of your personal data. The data you provide will only be used for recruitment purposes, stored securely, and treated as confidential in compliance with our Privacy Policy.
Syntech Recruitment Limited: We act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Our T&C's, Privacy Policy, and Disclaimers are available on our website: (url removed)
