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The ideal candidate will be well-presented, articulate, and naturally enjoys welcoming and engaging with clients. Prior experience in a front-of-house role is essential.
This role involves a variety of tasks and requires someone with exceptional attention to detail, strong time management skills, and the ability to prioritize and multi-task efficiently. Youll also need to follow internal procedures closely.
While youll be part of the admin team, this position requires a high level of independence and the ability to take initiative.
Key Responsibilities:
- Answering phone calls and greeting visitors at the door
- Forwarding calls and messages to the admin team and advisers
- Managing incoming and outgoing mail
- Meeting and greeting clients and ensuring health and safety protocols are followed
- Preparing and clearing refreshments for meetings
- Managing meeting rooms and communal spaces, anticipating busy periods, and ensuring rooms are clean, tidy, and equipped with the necessary IT, refreshments, and supplies
- Assisting with scheduling and booking annual reviews
- Overseeing facilities management
- Ordering stationery and office supplies
- Preparing client meeting packs
- Keeping marketing and compliance documents updated and fully stocked
- Assisting with setting up internal meetings as requested by management
- Other ad-hoc duties as required
- Strong time management and organizational abilities
- Excellent verbal and written communication skills
- Proficiency in Microsoft Word, Excel, and Outlook
- Ability to adapt to changing procedures
