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Customer Account Executive
South Manchester
Salary £24K - £26K
Excellent opportunity to join this well-established business due to growth they are looking to expand their existing team. You must be flexible, proactive and willing to learn.
As a Customer Account Executive your duties will include:
- Handle incoming quotation enquiries via email and live chat, triage before allocation to Sales Team
- Process and send out quotes using information provided by the external sales team.
- Follow up on outstanding quotations and update records accordingly.
- Manage live chat enquiries, providing prompt and professional responses.
- Liaise with customers to clarify requirements and ensure satisfaction with the quotation process.
- Provide support to customers regarding product information, pricing, and availability.
- Review and verify the accuracy of information generated by internal and external sales teams.
- Assist the team with administrative tasks as needed.
As a Customer Account Executive you will have the following key skills:
- Customer Focused
- Excellent written and verbal communication skills and phone manner
- Good knowledge and experience with Microsoft Word & Excel
- Superb team player
- Product Awareness
- Self-motivated
- Good organisational skills and attention to detail
Customer Account Executive | South Manchester | Well Established Business | £24K -£26K
Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful.
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