Technical App Support Manager - Hybrid, Greater Manchester Area
45,000 - 55,000 + Excellent Benefits
Are you a highly motivated technical expert with a track record of leading teams and managing complex projects? We're looking for a Technical App Support Manager to guide a skilled team in implementing and supporting cutting-edge software solutions. In this role, you will lead installations, configurations, and support for proprietary applications, ensuring seamless service delivery for a diverse client base.
The Role
As the Technical App Support Manager, you'll manage a mix of project work and support services, collaborating with cross-functional teams to achieve business goals. You'll work on a hybrid basis with both on-premises and private cloud deployments, driving optimal performance for the systems and applications that clients rely on. Key responsibilities include:
- Leading and mentoring the technical team to ensure high-quality service.
- Overseeing technical project delivery, ensuring scope, budget, and timeline adherence.
- Installing, configuring, and supporting software on Windows, and cloud environments (AWS).
- Collaborating with clients to understand needs and tailor solutions.
- Developing standard procedures and best practices for efficient support.
Your Profile
To succeed in this role, you'll bring:
- Proven leadership experience in a technical consulting role.
- Hands-on expertise with Windows servers, plus exposure to AWS or similar cloud platforms.
- A problem-solving mindset with a customer-centric approach.
- Strong communication skills to convey complex concepts to diverse stakeholders.
What's in it for You?
You'll join a forward-thinking team that values learning and innovation. We offer:
- A competitive salary of 45,000 - 55,000.
- Hybrid working model, with flexibility to combine remote and office-based work.
- Continuous learning opportunities, including e-learning, innovation days, and community forums.
- A vibrant work culture with regular social events, including bake-offs, sporting events, and office gatherings.
Ready to take the lead and drive impactful projects in a dynamic environment? Click apply now to join a growing market leader.