- Serve as the main point of contact for buyers after they reserve their property, ensuring they are well-informed and supported throughout the sales process.
- Facilitate sales progression by liaising with solicitors, mortgage brokers, and other external stakeholders.
- Proactively troubleshoot issues, keeping all parties updated and resolving challenges to keep timelines on track.
- Maintain accurate records in the CRM system, ensuring all client and property information is up to date.
- Coordinate key milestones such as exchange, completion, and handover dates, ensuring a seamless experience for clients.
- Communicate effectively with internal teams to keep them informed of progress and any potential issues.
- Prepare and manage progress trackers, spreadsheets, and documentation to monitor each sale.
- Excellent organisational skills with the ability to manage multiple sales pipelines simultaneously.
- Outstanding communication and interpersonal skills, capable of building relationships with clients and professionals alike.
- Experience in property sales progression, conveyancing, or a similar client-facing role is highly desirable.
- Strong attention to detail and the ability to remain calm and efficient under pressure.
- Proficiency in Microsoft Office, particularly Excel, and experience with CRM systems.
- Be part of a successful and ambitious property development team with a growing portfolio.
- Enjoy a supportive work environment where your contributions directly impact the business.
- Convenient Altrincham location with onsite parking.
- Opportunity to work in a dynamic and fast-paced sector, with room for personal and professional growth.