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Job Title: Retail Shop Sales Associate
Location: Altricnham, Regent Road
Company Overview: YOLO SHOP
We are a new small independent shop dedicated to helping individuals’ transition away from traditional smoking through our range of e-cigarettes, vapes, and innovative smoking cessation technologies. Our mission is to provide exceptional customer service and support, while continually expanding our offerings to include a diverse selection of CBD products, clothiing and all types of health and nutritional products.
As we embark on our new journey, we are seeking passionate individuals to join our team and grow with us.
Job Description:
As a Sales Associate, you will play a crucial role in shaping our store's success by delivering outstanding customer experiences and contributing to the overall operations of the business. Your responsibilities will include:
Providing excellent customer service: Greeting and assisting customers in a friendly and knowledgeable manner, answering product-related questions, and offering personalised recommendations to meet their needs.
Inventory management: Ensuring accurate stock levels by receiving, organising, and replenishing products on the shelves. Utilising our electronic point-of-sale (epos) system to process transactions efficiently.
Product knowledge: Staying informed about the latest vaping technologies, CBD products, and smoking cessation methods. Sharing your knowledge with customers and helping them make informed decisions.
Online presence: Collaborating with the team to create engaging content for our online platforms, including social media, website, and newsletters. Contributing ideas to enhance our digital presence and attract online customers.
Visual merchandising: Assisting with the layout and presentation of merchandise to optimise visibility and drive sales. Participating in store displays and promotions to attract new customers and encourage repeat business.
Qualifications:
- Positive attitude and passion for learning.
- Strong customer service skills with the ability to engage and build rapport with diverse clientele.
- Basic understanding of sales techniques and a desire to improve.
- Flexibility to work full-time hours with availability on evenings and weekends as needed.
- Some experience (but not compulsary) in the vaping industry or familiarity with CBD products is a plus.
- Ability to adapt to a fast-paced environment and work effectively as part of a team.
Join us in our mission to create a healthier community and make a positive impact on people's lives. If you are enthusiastic, customer-oriented, and eager to be part of a dynamic team, we encourage you to contact us for an immediate start. We look forward to hearing from you!
