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Service Desk Analyst

VIQU Limited
Posted 12 hours ago, valid for 17 days
Location

Amersham, Buckinghamshire HP7 0JJ

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Service Desk Technician position offers a salary range of £28,000 to £31,000 and is based in Amersham.
  • Candidates should have at least 1 year of Service Desk experience and familiarity with Intune, Azure Active Directory, SharePoint, M365, and Windows servers.
  • This role involves providing high-quality support to the company’s warehouse, office, and stores, with onsite work required Monday to Friday.
  • Responsibilities include testing, building, and configuring hardware, assisting 250 computer system users, and conducting incident trend analysis.
  • Desirable skills include Mobile Device Management and ITIL experience, along with strong communication abilities to thrive in a fast-paced environment.

Service Desk Technician - £28,000 to £31,000 - Amersham

Viqu are currently partnered with a UK retail company, based in Amersham. We are looking to recruit a Service Desk Technician to join their head office. This role will offer the successful candidate a greater understanding of the retail industry and give them exposure the organisations busy IT service.

Service Desk Technician will deliver high-quality, timely support services to the company’s warehouse, office, and stores and be onsite Monday to Friday.

Requirements of the Service Desk Technician:

-          1+ years of Service Desk experience

-          Experience with Intune, Azure Active Directory, SharePoint, M365 and Windows servers.

-          Desirable – Mobile Device Management and ITIL experience.

-          Good communication and ability to work in a fast-paced environment.

Responsibility of the Service Desk Technician:

-          Test, build and configure hardware across the organisation.

-          Provide assistance to 250 computer system users.

-          Incident trend analysis to resolve continuous problems and drive IT improvements.

-          Understand user needs and suggest suitable software and hardware.

Service Desk Technician - £28,000 to £31,000 - Amersham

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman, by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.