Sales Executive - B2C

Progresso Search

Posted 18 days ago, valid for 18 days

Andover, Hampshire SP110HS, England

£30,000 - £36,000 per annum

Full Time

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Sonic Summary

Our client, a rapidly growing specialist company, is seeking new members for their Outbound Sales team.
The role requires at least one year of telephone sales experience and offers a salary of £25,000 per year.
Employees will work Monday to Friday from 09:00 to 17:00, with one late shift and occasional Saturdays.
Key responsibilities include making outbound calls, achieving sales targets, and providing excellent customer service.
Candidates should possess strong communication skills, be results-driven, and demonstrate a commitment to customer care.

Our client is a specialist Company providing important services to their clients. They have grown rapidly since 2015 and are now looking to recruit new members of staff to our Outbound Sales team.

Hours: Monday to Friday 09:00 - 17:00 and one late shift 12:00 - 20:00 which will include occasional Saturdays in return for a day in lieu.

Summary Duties and Responsibilities of Role:

To make outbound calls to customers who have recently enquired through various marketing channels.
Achieve department sales conversion targets whilst delivering excellent customer service.
Sale calls to be made in line with the Company’s process and FCA regulations.

Key Skills Required:

Communication?- Possess a professional telephone manner with proven experience. Have excellent listening and communication skills to be able to answer customer questions, deliver outstanding Customer care; being especially aware that some customers may be vulnerable.
Productivity?- Be results driven with ability to achieve work towards KPI’s set on production, quality and customer service skills.
Accuracy?- Must have the ability to record information in an accurate way and ensure that all process and procedures are adhered with in a methodical and compliant way.
IT Skills?- computer literacy and knowledge of MS Office.
Customer Champion?- Act in a manner that ensures the Customer receives a positive experience of the Company.

Personal Capabilities

Proven Track record of:

Telephone sales experience (preferred minimum of 1 year)
Success within a target driven environment
Delivering excellent Customer Service
Working in accordance with detailed procedures
Flexible approach with ability to adapt quickly to meet business needs

Personal Attributes:

Excellent interpersonal, communication and listening skills at all levels
Able to demonstrate empathy, sensitivity, kindness and patience
Resilient with a real desire for success and helping others
Can-do attitude, self-motivated
High level attention to detail and accuracy

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