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Location: Andover
Salary: £30K-£34K
Hours: 37 hours pw, Mon-Thurs 8.30am-5pm & Fri 8.30am - 3.45pm with 45 min lunch; office based during 6 months probationary period then after probation can work 40% of time at home
Benefits of the Sales Support Specialist: 25 days holiday, option to increase to 30 days at Manager’s discretion, parking, 7% employer pension contribution, 4 x salary life assurance, 4% flex fund for varied benefits, bonus schemes, Employee Assistance Programme
Aspire Jobs are delighted to be working exclusively with our award-winning global manufacturing client who are now looking for a Sales Support Specialist to join their team.
The Sales Support Specialist role will primarily be responsible for providing high-level office-based point of contact for our customers in UK and Ireland and our European Distributor network as well as supporting the UKIE Sales Team.
This is a fast paced business where career progression is possible. You must be energetic and positive in your outlook and be able to deal with customers who are placing orders for high value items many of which are very technical.
Requirements of the Sales Support Specialist will:
- Background within Sales Support essential
- Be professional
- Be proactive
- Able to remain calm under pressure.
- Knowledge of SAP would be beneficial
- Have good communication skills both verbally and written
- Team Player
- Be flexible
- Have good attention to detail
- Have a positive mindset and the ability to juggle many different balls at once
Responsibilities of the Sales Support Specialist:
- Be able to provide exemplary customer support as needed
- Setting up new accounts
- Fielding complaints
- Credit processing
- Liaison with Customer Services to satisfy customer requests
- Pricing communication and quotations
- Maintain pricing files and Master Agreements
- Support customer communication on new / delisted products, product queries and deliveries
- Equipment proposals and tracking
- Manage sales reports for the Sales Team and issue regular reports
- Update information in SAP and CRM systems on a regular basis
